We... have! Yes, we have. My apologies. It's been some time, Lulu. And we had a rather large-scale incident over the holiday season that I've just put a lot of finishing reports on.

Come, come, sit. [There is a very upscale sitting area he's directing the two of you to, away from any major walkways, so you can talk in private.]

My apologies, but the request you opened with us last - about the mysterious individual you were looking for - is still open. We can discuss that further if you would like after we finish filing this report. It shouldn't take long.